City Clerk

Passport Acceptance Facility
WE HAVE MOVED!!!!!
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To better serve you, we have moved to a new location. The Passport Acceptance Facility is located at 3025 Madison Street in the Public Utilities Customer Resource Center next to the Casa Blanca Library. View Map |
For more information please call (951) 351-6334 or (951) 826-5200 (Automated information line).
Passport Services is unable to process cash, credit, or debit card payments. All payments must be made with check or money order made payable to the Department of State.
The City Clerk's Office is unable to process credit or debit card payments. All payments must be made with cash, check or money order made payable to the City of Riverside.
What does it cost?
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What Do I Need to Do?
Each applicant is required to:
- Complete the application form.
- Appear personally
- Present current valid identification (driver's license or State ID card)
- Submit proof of United States Citizenship (original birth certificate, certified copy of birth certificate or original naturalization certificate).
- Bring in one passport photo (or pay the $9 fee for the City Clerk's Office to take the photo).
- Pay the required fees.
It takes approximately 5 to 6 weeks to receive the passport from the Department of State Passport Agency. The City Clerk's Office offers Express Mail to deliver your application to Passport Services. This fee is $12.96 for routine service and can be included in the City payment.
Can I Expedite the Process?
For an additional fee of $60.00 per passport application, Passport Services will expedite your application. This will reduce processing time to approximately 3 weeks.
Passport Services will Express Mail your expedited passport book back to you (1-2 day delivery time) for an additional $12.72 and can be included in the Passport Services payment.
The City Clerk's Office offers Express Mail to deliver your application to Passport Services (1-2 day delivery time). This fee is $17.40 for expedite service and can be included in the City payment.
Passport Links
- Children's Passports
- Department of State:
Passport Information
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Address: 3025 Madison Street Riverside, CA 92504 Phone: (951) 351-6334 Hours |
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| Mon - Fri | 8:00am - 4:30pm |
| Arrive early to ensure service. Agents must complete all processing by 4:30 p.m. | |
| Closed on Weekends and Major Holidays | |
General Information
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Address: 3900 Main St. 7th Floor Riverside, CA 92522 Phone: (951) 826-5557 Hours |
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| Mon - Fri | 8:00am - 5:00pm |
| Closed on Weekends and Major Holidays | |

